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Welcome to RENYOO !!

RENYOO is a platform to create, update, share & view hotspots (annotations) and its metadata on images.

Welcome to Pertinent Labs LLC (hereinafter referred to "We", "we", "us", "our"). We developed a RENYOO Website, RENYOO applications for mobile devices, RENYOO provides a platform for users to upload pictures, videos, voice,…

We designed this privacy policy (“Privacy Policy”) to help you understand what information RENYOO collects, how RENYOO uses it, how it may be shared, and what choices you have. This Privacy Policy governs the products and services we offer through the RENYOO website, RENYOO applications for mobile devices, and the Information and Services as defined in our Terms of Use Agreement (collectively the “Website” or “RENYOO”). When you use the Website, you consent to our collection, use and disclosure of information about you as described in this privacy policy. Additionally, our Terms of Use Agreement is incorporated by reference into this privacy policy. The terms “we,” or “our,” refer to Pertinent Labs LLC, a California Limited Liability Corporation, located in Pleasanton, California in the United States & the sole owner of the RENYOO Website or RENYOO Applications for mobile devices.

By using our Website you understand and agree that we are providing a platform for you to post content, annotations, tags, comments, materials, or send any messages, submit any ideas or feedback, or otherwise participate in any RENYOO forum. Any postings, messages, text, photos, audio/visual works, information, suggestions, feedback, reviews or content provided by you is collectively referred to herein as "Content".

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by RENYOO and its affiliates, and services offered on other sites (such as our advertising services). Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include RENYOO services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Our Privacy Policy applies to all visitors, users, and others who access the Service ("Users").

This Privacy Policy applies to usage of the Website. Apart from that, we use third party companies and services as described in the ‘About Us’ section ( to provide the Website (“Third Party Service Provider”). Privacy policy of such Third Party Service Providers will also be applicable for the usage of the Website. Currently, we do not share any user provided or generated information with any Third Party Service Provider. However, in the future we may share information from tools like cookies, log files, and device identifiers and location date, with such Third Party Service Providers as per their policies and under reasonable confidential terms and notice of such shall be provided to all users, as well as a definitive list of such Third Party Service Providers.

Collection and Use of Information

We collect information that you provide us directly or automatically when you use the Website.

We may use the information for purposes such as to: provide the Website’s functionality, improve the Website’s quality, personalize your experience, track usage of the Website, provide information for future machine learning and artificial intelligence features on the Website, provide feedback to businesses and professionals whose products or services are listed on the Website, display relevant advertising, evaluate the success of our advertising, provide customer support, message you (in ways described by this privacy policy and managed by you in your account settings), back up our systems and allow for disaster recovery, enhance the security of the Website, fulfill transactions authorized by you on the Website, and comply with legal obligations. We do not use any personal information you provide for analysis or making automated decisions on the Website.

Some of the information we collect includes:


We monitor for and try to prevent security breaches and implement appropriate security safeguards designed to protect your data. All information collected is stored securely in Amazon Web Services Servers hosted in the United States. There are internal surveillance mechanisms in place to detest any breach or intrusion of the servers. Further if and when data is transmitted, it is encrypted using industry standard TLS certificates. No personal information is shared or transferred outside of the platform. We regularly monitor our systems for possible vulnerabilities and attacks, however, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, organizational, or managerial safeguards.

Tracking Technologies

Cookies and Similar Technologies
Although currently we do not use them, in the future when you visit the Website, we may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use RENYOO and provide features to you.
We may ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or the third party.
We also collaborate with third party tools to measure the traffic and usage of our services. These tools help collect information sent by you directly or indirectly from your device or our Service, including the web pages you visit and any other information. This is done purely for the purpose of improving our services. We collect and use this analytics information from other Users as well.

Log File Information
Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.
When you use our Website, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Website, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Website.

Device Identifiers
When you use a mobile device like a tablet or phone to access our Website, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by RENYOO.
A device identifier may deliver information to us or to a third-party partner about how you browse and use the Website and may help us or others provide reports or personalized content and ads. Some features of the Website may not function properly if use or availability of device identifiers is impaired or disabled.

Metadata is usually technical data that is associated with Content. For example, Metadata can describe how, when and by whom a piece of Content was collected and how that content is formatted.
Users can add or may have Metadata added to their Content including a hashtag (e.g., to mark keywords when you post a photo), geotag (e.g., to mark your location to a photo), comments or other data. This makes your Content more searchable and interactive. If you geotag your photo or tag your photo using other's APIs then, your latitude and longitude will be stored with the photo and searchable (e.g., through a location or map feature) if your photo is made public by you in accordance with your privacy settings.

Sharing Your Information

We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third-parties to use for their own marketing purposes. In the future, we may share some information about you with third parties in connection with your use of the Website but you will be notified of what information will be shared and with whom. Our information sharing with third-parties fall into these categories and purposes:

Account Termination and Data Retention

You can close your account at any time by going to account settings. When you close your account, you will cease to provide ongoing or future data to us. Your profile will be deactivated. However, postings or comments you provided to the Website associated with your profile prior to closing your account, will remain active. We may retain information and Content generated by you for the purposes authorized under this privacy policy, under our own internal data management policies, or in the event of a legal preservation request. Such information shall be retained for a minimum of three (3) years.


The Website is intended for general audiences and is not directed to children under 13 (thirteen). We do not knowingly collect personal information from children under 13 (thirteen). If you become aware that a child has provided us with personal information without parental consent, please contact us at, and we will take steps to remove such information and terminate the child's account.

Links to Other Websites

Our Website may contain links to other Websites that are not controlled by us. Please be aware that we are not responsible for the privacy practices of such other Websites. We encourage you to be aware when you leave our Website and read the privacy policies of each and every Website you visit. This privacy policy applies only to information collected by our Website.

Modifications and Updates to this Privacy Policy

We may revise this privacy policy from time to time. The most current version of the privacy policy will govern our use of information about you and will be located here: If we make material changes to this privacy policy, we may notify you by email or by posting a notice on the Website. By continuing to access or use the Website after those changes become effective, you agree to be bound by the revised privacy policy.

Data Controller

Unless explicitly stated otherwise, Pertinent Labs, LLC is the controller of your personal data provided to, or collected by or for, or processed in connection with the Website.

How You Can Access, Update or Delete Your Personal Data

You have the right to:
- Request information about how your personal information is being used and request a copy of what personal information we use.
- Restrict processing if you think the personal information is not accurate, unlawful, or no longer needed.
- Rectify or erase personal information and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
- Withdraw your consent at any time to the processing of your personal information.
- Lodge a complaint with a supervisory authority if you feel we are using your personal information unlawfully.
- Receive personal information portability and transference to another controller without our hinderance.
- Object to our use of your personal information.
- Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.


If you have questions or comments about RENYOO privacy policy, please feel free to contact us at For inquiries regarding data processing, you can contact us at

Last Updated

June 30th 2018